Amy Hayes, R.N., a clinical nurse in the Pediatric Medicine Unit, is the recipient of the DAISY Award.
She was nominated for this honor by a patient’s parent, who wrote:
“Amy took the time to listen to our family’s needs. She was reassuring, focused on my son’s safety and helped us work together as a team. Patient and kind hearted, she went above and beyond to locate a change of clothes for us. Amy was only our nurse for one shift, but she took the time to check on our family the following day. That’s care and compassion.”
Amy’s nursing leadership team added:
“Amy has been a clinical nurse in the Pediatric Medicine unit since August 2008. She is outstanding, exceeds our expectations on a daily basis, and is adored by our patients and families. Amy is the first to jump in and offer assistance, which has led to her trialing our new intervention nurse role. From assisting with precepting, to serving as one of the unit’s relief charge nurses, she has always been a valuable member of the team. We couldn’t think of a more deserving nurse to receive this award. She is truly an asset to the Pediatric Medicine team.”
Congratulations, Amy, and thank you for your commitment to patient and family-centered care.