Norma Liburd, M.N., R.N.-BC, is the February 2017 Daisy Award recipient. Norma is an advanced practice nurse in the outpatient pediatric rheumatology clinic. She was nominated for this honor by a patient’s family member, who described Norma’s integral role on the care team:
Norma spends countless hours setting up programs like the Rheum Points rewards program that encourage patients to be active participants in their care. She remembers her patients, always returns calls, and explains treatments, options, etc. Norma always keeps the patients and their families in mind. She celebrates all the little things with music, and puts confetti in the mail! Norma does the Arthritis Walk to show her patients that she is advocating with them. In the seven years that we have been receiving care for chronic conditions, Norma is the best.
Norma’s director added:
Norma is an invaluable member of the team. She is committed to providing excellent care and service to our patients and families. Norma is a team player and comes to work with a pleasant, positive attitude every day--which is infectious. Her co-workers enjoy working with her as a member of the team. Norma is dependable, hard-working and goes above and beyond in every undertaking.