Whitney Hoertz, a nurse in the Neonatal Intensive Care Unit (NICU), was honored with the March 2017 DAISY Award. The DAISY Award is presented monthly to a Johns Hopkins All Children's Hospital nurse who has provided extraordinary service to our patients. Whitney was nominated by the parents of twins born prematurely. They wrote:
“Although all of the nurses who have cared for our babies were wonderful, Whitney just seemed to go above and beyond. While there were so many great days when we could see how much stronger our babies were growing, being in the NICU for such an extended amount of time was definitely draining, stressful and frustrating at times. Whitney always went out of her way to explain everything that was going on with their progress. She was sure to answer any of our questions/concerns and if she didn't have the answers, she would very quickly contact the correct person for us. She was so proactive about any issues that popped up.
“Whitney genuinely cared about our twins and about how we were feeling during this whole process. She had just the right balance of helping us out with their care if anything felt uncomfortable but then stepping back and letting us do our part when we were ready. Whitney consistently performs her job as a nurse to the highest standard and is always professional. We definitely feel that she should be recognized for ALL that she does on a daily basis. After spending about 100 days in the NICU, we are so very thankful that there were nurses like Whitney to get us through the tough times.”
Whitney’s manager added:
“Whitney has been a nurse in our NICU for over eight years. She is committed to providing excellent care to our patients and families and comes to work with a smile and positive attitude every day. Whitney is consistently going above and beyond for her patients. She exhibits compassion, advocacy and hard work with everything she does. She is a vital part of the NICU and we are so proud that she is the recipient of this award.”