Patient/Family Centered Care Goals


  1. 4 Care Coordination: Improve coordination of care across all elements of the health system, creating an environment in which the patients and their families are at the center of all care delivery decisions.
  2. 4.1 Reduce unnecessary effort and produce quality outcomes by working with physicians and other clinical staff to share, review, establish, measure and track targets based on relevant benchmarks (e.g., quality, safety, length of stay, patient satisfaction, practice variation).
  3. 4.2 Focus on elevating evidence-based practice, innovation, evolving technology and patient partnerships evidenced by outcomes (such as Magnet status.)
  4. 4.3 Build, advance and measure the Johns Hopkins All Children's brand position around quality, service and cost.
  5. 4.4 Promote the delivery of consistent and patient-centered care, leading to a superior patient and family experience across the continuum of care.
  6. 4.5 Engage patients and families to become active contributors to their care and continuously seek their feedback in decisions related to care delivery.