Johns Hopkins All Children's Hospital

Coronavirus (COVID-19) Information for Patients and Families

What to Know About Coronavirus (COVID-19)

When Your Child Needs Care
It’s important that your child continues to receive the care he or she needs during this time. Your family’s safety is our priority, and we have taken steps to protect the health and safety of our patients and visitors in our clinics, hospital and Emergency Center. We are taking a coordinated, consistent approach to resuming elective surgeries and rescheduling appointments that were temporarily suspended during the COVID-19 response.

Visitation Policy Notice
For the health and safety of our patients while coronavirus (COVID-19) is present in Florida, we are limiting visitors in the inpatient, outpatient and emergency center settings. Patients are allowed one visitor on campus at a time. Visitors should be parents or legal guardians and must be in good health. Patients may name two caregivers, but only one visitor will be allowed on campus at a time. The named caregivers cannot change for the duration of the patient’s stay. Please note that all visitors and staff must wear a mask on campus at all times. A mask will be provided to visitors who do not have one. We appreciate your understanding and flexibility as we work to protect our patients, families and community.

Outpatient Notice
Our providers are actively reviewing outpatient appointments and may reschedule some patients. If you have questions related to your care or an upcoming appointment, please reach out to your provider.

While coronavirus disease (COVID-19) has been less common in children, many families may be concerned after hearing about confirmed cases in Florida. Johns Hopkins All Children’s Hospital wants to share key information and provide answers to common questions related to this disease to help inform and ease the minds of families. Johns Hopkins Medicine also has set up coronavirus disease (COVID-19) website with important information for the public.

During the COVID-19 pandemic, the team at Johns Hopkins All Children’s continues to provide children with the care they need, including elective surgeries, follow-up care and new patient appointments in our clinics, and emergency care in the Emergency Center. Your child’s safety is our priority, and we have taken a number of steps to keep you and your family safe in our clinics, hospital and Emergency Center, including:

  • We screen and test all patients ahead of time and direct those with COVID-19 symptoms to the Emergency Center when appropriate.
  • Patients who have or may have COVID-19 symptoms are treated in separate areas, away from others.
  • We also screen visitors and limit patients to one adult guardian so you’ll encounter fewer people. 
  • Well children and those who need vaccinations are treated in separate areas from sick children.
  • All visitors and children over the age of 2 are required to wear a mask while on our campuses. If you or your child doesn’t have a mask when you arrive, we will provide you with one.
  • We screen all staff for COVID-19 daily, and they are required to wear masks.
  • We maintain social distance and we clean surfaces frequently.

Facebook Live: Coronavirus with Dr. Dumois

Watch our Facebook Live with Infectious Disease specialist Juan Dumois, MD to hear answers to common questions about coronavirus disease (COVID-19).

Coronavirus (COVID-19) Self-Checker

Check symptoms. Protect yourself. Get information.

Check Your Symptoms

What are the symptoms of Coronavirus Disease (COVID-19)?

Coronavirus disease (COVID-19) symptoms can be similar to other respiratory virus symptoms such as the flu. Symptoms appearing 2-14 days after exposure can include:

  • Fever
  • Cough
  • Shortness of breath
  • Muscle aches
  • Sore throat
  • Unexplained loss of taste or smell
  • Headache
  • Diarrhea

What should I do if I suspect my child or I have symptoms?

The symptoms of  COVID-19 are the same as for the flu and most other respiratory viruses. People should call their doctor if they have the symptoms listed above. Tell your doctorif you have had contact with anyone known to have the COVID-19 virus. Also note whether you have or someone you have been in contact with has traveled to one of the countries at high risk as identified by the Centers for Disease Control and Prevention (CDC).

If your doctor recommends that you visit a local emergency center, call ahead so the team at the hospital can prepare for your arrival. It’s important to know that, at this time, there are a limited number of testing sites available.

Keep in mind that so far, infections in children have been less common and there is no evidence that children are more susceptible to this virus. The CDC has answers to many questions about the coronavirus (COVID-19) and children.

How can I prevent viruses?

Clean your hands and high-touch surfaces in your home frequently. When using soap and water, use enough soap to lather the front and back of both hands and in between the fingers while cleaning under running water. To clean your hands effectively, it should take at least 20 seconds, which is similar to singing the ABC song at a normal tempo or the happy birthday song twice. If using hand sanitizer, use enough so that it takes at least 15 seconds before both sides of both hands are completely dry.

If you are experiencing any symptoms of illness, stay home. While masks can be helpful in preventing the spread of illness, they should only be worn by someone who has symptoms to help lessen the chance of infecting others.

Should I be concerned about leaving home?

People are encouraged to limit the number of people they are in contact with, to keep a safe social distance from others and to work remotely when possible. Many area school systems have moved to virtual learning. Follow the policies of the state and county governments, which may have “safer at home” guidelines in place restricting movement beyond essential services.

Regardless of the destination, it is appropriate to teach and monitor good handwashing among all members of your family, especially before eating, drinking or touching your face. Have hand sanitizer readily available at all times, and do not forget to use it frequently and correctly. 

What is the hospital doing to prepare?

The Johns Hopkins All Children’s Hospital infection prevention team is closely monitoring the situation daily and working with Johns Hopkins Medicine in Baltimore, as well as following guidance from the CDC. We are actively screening patients for symptoms and travel according to CDC guidelines. Our staff are trained in infection prevention and safety procedures and we are in communication with local emergency management officials on our preparation. We have also reviewed and updated our facility map to determine the best place to isolate and treat patients, should we get any patients presenting with symptoms of coronavirus disease (COVID-19).

When will the hospital resume elective surgeries and procedures?

Johns Hopkins All Children’s Hospital will resume non-emergent surgeries and procedures on Monday, May 4. We have several measures in place to ensure the safety of our patients, families and staff, including testing all patients for COVID-19 before their surgery. Any pre-operative patients testing positive, will be rescheduled and provided the necessary treatment. We will also continue limiting visitors and screening visitors and staff coming on to our campus.

Visitation Policy Changes

For the health and safety of our patients while coronavirus (COVID-19) is present in Florida, we are limiting visitors in the inpatient, outpatient and emergency center settings. Patients are allowed one visitor on campus at a time. Visitors should be parents or legal guardians and must be in good health. Patients may name two caregivers, but only one visitor will be allowed on campus at a time. The named caregivers cannot change for the duration of the patient’s stay. Please note that all visitors and staff must wear a mask on campus at all times. A mask will be provided to visitors who do not have one. We appreciate your understanding and flexibility as we work to protect our patients, families and community.

Our providers are actively reviewing outpatient appointments and may reschedule some patients. If you have questions related to your care or an upcoming appointment, please reach out to your provider.

Only the Florida Department of Health can confirm a case and any public information would be limited. 

Where will patients with the COVID-19 be cared for in your hospital?

The current CDC recommendations are for patients who do not have severe illness to quarantine themselves at home. Based on the current information available, patients who require hospitalization should be cared for in a designated isolation room and staff will be following infection control practices as outlined by the CDC.

How can I help Johns Hopkins All Children's Hospital at this time?

Donations of Supplies

We continue to closely monitor personal protective equipment and infection control supplies to ensure our clinical teams have what they need to keep our patients and one another safe. At this time, we are accepting the following items:

  • Masks (surgical and N95) 
  • Face shields/goggles 
  • Gloves 
  • Gowns

Please note we will not accept used or opened items. 
 
For handsewn masks to be used in non-patient care settings, please follow these instructions to make masks for children (PDF) and these for adults (PDF) using 100% cotton fabric with a pattern (not a solid color or blue and white).

Volunteers can use their own fabric or our Volunteer Resources team has kits that contain instructions and material to make 36 masks (or multiples of). If you are interested in a kit, please contact Volunteer Services at 727-767-4254 or ACHvolunteers@jhmi.edu.

Pick up/drop off of materials will be:
Monday and Friday 9 a.m.-4 p.m.
Wednesday 11 a.m.-6 p.m.
500 7th Ave S (1st floor conference room)
St. Pete, FL 33701

Note: While the masks are not medical-grade and cannot be used by health care providers as protection from COVID-19 during patient-provider interactions, the products may be helpful in non-patient care settings to contain coughs and to remind people not to touch their face.

We are accepting the items above Monday through Friday from 10 a.m. to 3 p.m. at the hospital’s Central Energy Plant, located at 461 8th Avenue South (loading dock on the east side of the building), in St. Petersburg. For questions, call 727-767-4446.

Donation of Funds

You can also make a donation to support Johns Hopkins All Children’s during this time.

Important Links/Resources

Tips for Wearing A Mask

Some helpful tips on how to properly wear, handle and store a mask, with Kay Sams, BSN, MPH, CIC, FAPIC, infection prevention and control director at Johns Hopkins All Children's.

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