Your Inpatient Stay at Johns Hopkins All Children's Hospital
A Guide for Families
Johns Hopkins All Children’s Hospital has been caring for kids for many years. We know that children—and parents—can be worried, sad or even angry about being sick or needing to stay in the Hospital. It’s a little easier when you know what to expect and understand what’s going on around you. We hope this guide will be a handy source of information about how our Hospital works. If you have questions or need assistance, don't be afraid to ask. We are here to help. See the list below for the contents of the Inpatient Family Guide or download it now (PDF).
Download Our Inpatient Guide
Inpatient Stay Guide Table of Contents
Welcome
Message from the Family Advisory Council
Safety, Privacy, Social Media
Privacy and Social Media Guidelines
Some Safety Tips
Hand Hygiene
Everyday Safety
Emergency Procedures
Call Security for a Ride
More About Safety
The Basics
Family-Centered Care
Family Presence
Visiting Policy & Hours
An Important Word About Our Patient Directory
Badges
Cafeteria, Dining Room
Meals for Patients, Room Service
Guest Trays
Coffee
If Your Patient is “NPO”
Gift Shop
Retail Pharmacy
Parking
After-Hours Entrance to the Hospital
Ronald McDonald House
Your Guide to Patient Care Units
Phones
Computers & Wi-Fi
U.S. Mail
ATM/Banking
Smoke-free Campus
No Fragrances, Flowers, or Latex Balloons
Your Room & Other Special Places
TV & GetWellNetwork
Playrooms
Children’s Auditorium
Rooftop Terrace
Family Resource Center Library
Family Lounges
Chapel & Reflection Garden
Your Healthcare Team
More About Doctors
More About Nurses & the Care Team
IV Team
Pain Team
Skin Care Team
Advice for Families—From Families
Quick Tips
Questions About Eating
Taking Care of “You”
Insurance Advice
Support for Patients and Families
Patient & Family Care Coordination
Integrated Care Management
Child Life Department
Music Therapy
Patient Academic Services
Patient Experience Navigators
Spiritual Care
Interpreter Services
Support for Breastfeeding Mothers
Helpful Phone Numbers
Financial Questions & Medical Records
Getting Medical Records and Radiology Studies
Financial Assistance Policy Information
Patient Bill of Rights and Responsibilities
Our Vision, Mission and Values
Limited English Proficiency Notice