Resources for Patients and Families

Johns Hopkins All Children’s Hospital offers a variety of resources to help you and your child prepare for your visit.

We are dedicated to helping our patients and families before, during and after a visit at our hospital. Find support services and resources to help make your experience as comfortable as possible.

Resources

  • Cafeteria and Food Services

    Our hospital cafeteria provides convenient and healthy food service for patients and families during their hospital stay. Our weekly menu is available online.

    Sally Clare
  • Spiritual Care

    Our Spiritual Care team provides support to patients and families of all faiths and traditions.

    Resources for Patients and Families
  • Contact Us

    Need to reach out to us? This is a good place to start.

    Mail icon
  • Social Work

    Social workers support families with education, advocacy, and resources in coordination with medical teams.

    Resources for Patients and Families
  • Language Interpretation

    Johns Hopkins All Children's Hospital provides qualified interpreters for patients and their families for languages other than English and for Sign Language (ASL).

    Resources for Patients and Families
  • Early Steps

    Florida’s Early Steps partners with Johns Hopkins All Children’s to provide early intervention for infants and toddlers with developmental delays or conditions that may lead to delays.

    Resources for Patients and Families
  • Injury Prevention and Child Safety

    Our Injury Prevention program provides training and safety initiatives—like Safe Sitter, vehicle, bike, pedestrian, toy, and water safety—to help reduce childhood injuries.

    Safe Kids Florida Suncoast
  • International Patient Services

    Our International Patient Services group provides assistance to our patients and families traveling long distances to seek care from our specialists.

    Resources for Patients and Families
  • Inpatient Family Guide

    A detailed set of resources and information to help our patients and their families who are staying over in our hospital.

    Resources for Patients and Families
  • MyChart Portal

    MyChart is a secure online patient portal that gives you access to your child’s health care information, communicate with care team members, view or pay your bill at Johns Hopkins All Children’s Hospital.

    Resources for Patients and Families
  • Patient and Family Advisory Council and Teen Advisory Council

    Joining the Patient and Family Advisory Council is an opportunity to share your experiences with our hospital staff and help us improve patient and family experience for everyone.

    Resources for Patients and Families
  • Patient and Family Relations Specialists

    The Johns Hopkins All Children's patient and family relations specialists are committed to patient-and-family-centered care and advocate on behalf of patients to ensure a positive hospital experience.

    Resources for Patients and Families
  • Request Medical Records

    Patients, legal guardians or a designated organization can request a copy of medical records from Johns Hopkins All Children's Hospital.

    Resources for Patients and Families
  • Ronald McDonald House

    Johns Hopkins All Children's Hospital and Ronald McDonald House Charities provide three different properties on campus for our families to stay together while their child is in the hospital.

    Johns Hopkins All Children's Hospital West Ronald McDonald House
  • Department of Patient and Family Centered Care

    The Department of Patient and Family Centered Care provides personalized support to patients and families, focusing on the whole patient throughout their medical experience.

    Resources for Patients and Families
  • Panda Cares Center of Hope

    The Panda Cares Center of Hope provides a home away from home for parents and guardians while their child is in the hospital.

Get in touch with a Patient and Family Relations Specialist

If you have a concern or complaint please contact a Patient and Family Relations Specialist in the Service Excellence Department.

Celebrate Great Care

  • BEE Award

    The Being Extraordinary Everyday (BEE) Award allow patients, visitors, clinicians and other staff members to honor non-nursing employees who have been outstanding in their role.

    Resources for Patients and Families
  • DAISY Award

    The DAISY Award and DAISY Nurse Leader Award allow patients, visitors and Johns Hopkins All Children’s staff to honor nurses for their extraordinary care and compassion.

    Resources for Patients and Families

Contact Us

If you have questions about any of our services or would like to make an appointment, give us a call at the phone number below or request an appointment online.