On this page: What You Need to Do | Medicaid Renewal FAQs
During the COVID-19 public health emergency, Medicaid insurance members did not have to renew their coverage. The public health emergency has now ended, and most people with Medicaid insurance will need to renew their coverage.
Beginning April 1, 2023, the Florida Department of Children and Families (DCF) started reviewing all Medicaid accounts to ensure that recipients are eligible for benefits. This process is also called Medicaid redetermination. It will be done over a 12-month period, according to the Medicaid recipient’s annual review date.
What You Need to Do
1. Log into your MyACCESS Account at myflorida.com/accessflorida to check your redetermination date and to make sure your contact information is correct so you can receive important notices about your coverage.
- If you need to make updates, click the “Report My Changes” button.
- Check the box for address, email or phone number changes.
- Add a text phone number so you can receive reminders.
- Enter the updated information, and follow prompts to finish and submit.
2. Watch for a notice from the Department of Children and Families via U.S. mail or email that your renewal information is due. When you receive the notice, go to myflorida.com/accessflorida to complete the form. If you are asked to provide additional information, do this promptly. You have 45 days to complete the renewal form, but sooner is better.
For support:
- Talk with a Johns Hopkins financial counselor by calling 410-502-6222 Monday through Friday, 8:30 a.m. to 4:30 p.m., and select Option 1 for the Medicaid redetermination option.
- Email a Johns Hopkins financial counselor at [email protected].
Medicaid Renewal FAQs