Payment Plans and Financial Assistance

Patient Accounts & Professional Billing at All Children's Hospital

Payment Plans 

It is always beneficial to contact your insurance company to determine what your benefit plan is. It is the responsibility of the policy holder to know their deductible, co-insurance and co-payments. We will collect the applicable deductible, co-payment or co-insurance amount at the time of service. If you are unable to pay your account in full, a payment plan may be available to you.

To set up a payment plan, please contact one of the numbers below:

Patient Accounts


OB/GYN Specialists
Pediatric Physician Services
PPS Cardiovascular Surgery
PPS Psychiatry
PPS Neurosurgery
West Coast Neonatology 


In order to assist patients and families with their financial obligations, we have established the following parameters to pay balances they may owe. These payments plans do not charge interest and are a convenience we offer to families to enable them to pay their bills.

Patient Liability Maximum Repayment Term (in months)  Minimum Monthly Payment
50.00 or less  Pay in Full within 30 days Payment in Full within 30 days
$51-$100 2 $40.00
$101-$300 3 $55.00
$301-$600 6 $75.00
$601-$1,000 9 $100.00
$1,001-$3,000 12 $125.00
$3001-$6,000 18 $175.00
Over $6,000 24 $250.00
    If exceeds 24 months, contact business office: 800-880-2056

To calculate the monthly installment, both the minimum monthly payment and Maximum Repayment Term criteria must be satisfied.

For example, if the patient has a balance of $2,150 to pay off. This results in a monthly payment of $125.00 for 10 months. The matrix shows that a balance of $1,250.00 requires a minimum monthly payment of $125.00. Dividing $1,250 by $125.00 results in 10 months, which is within the maximum Repayment term (12 months).

Self-Pay Collections Policy

For self pay balances and self pay balances after insurance processing, please review our Self-Pay Collections Policy (PDF).

Financial Assistance

JHACH is committed to providing financial assistance to persons who have health care needs and are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay, for medically necessary care based on their individual financial situation.

If you are unable to pay for necessary medical care, you may qualify for financial assistance based on the criteria listed below.

  • Have applied for Medical Assistance and do not meet eligibility requirements.
  • The patient must be a United States of America citizens or permanent resident (must have resided in the U.S.A. for a minimum of one year).
  • The patient/family must have been a resident of the state of Florida for the past six (6) months.
  • Have exhausted all insurance options.
  • Complete Financial Assistance Application and provide all required documentation.
  • Meet the financial guidelines based upon your income, assets and outstanding debt.

To determine if you are eligible for financial assistance, please review our financial assistance policy (en Español) which includes financial forms.

Submit completed Applications and the Patient Profile Questionnaire to the following location:

Johns Hopkins All Children's Hospital
501 6th Avenue South, D#9050
St. Petersburg, FL 33701

If you have questions, please call the Business Office at 727-767-4410.

Contact Information

Patient Accounts
550 9th Ave
St. Petersburg, FL

Phone: 727-767-4410
Fax: 727-767-8521

Professional Billing
Phone: 727-767-4488
Fax: 727-767-8519

Patient Estimate Request Line
Phone: 727-767-7016
Request a Self-Pay Estimate

Patient Itemized Bill Request Line:
Request an Itemized BIll

Hours of operation
Monday-Friday: 8:00am - 4:30pm
Saturday-Sunday: Closed Pay Bill Online

Pay Bill Online